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Social Performance 65

Key Social Performance 2016

8

SOCIAL

PERFORMANCE

Towngas puts social responsibility at the heart of everything it does. Underpinning our duty is

our belief in inclusion – not just for our employees, contractors and customers – but for those in

society who are most in need of help. Our inclusive approach is defined by how we develop the

well-being of our people, pursue a high standard of product responsibility and strive to improve

society.

248 voluntary

activities

in which

Towngas volunteers

took part

488,755 people

who

benefited from our

volunteer services

75,588 voluntary

service hours

(including employees

and customers)

45,719 households

benefiting from all Towngas

Concession Schemes

4,717 Personal

Emergency Link

Services

checked

133 programmes

supported through

active participation,

donation or in-kind

sponsorship

830 employees

registered

for voluntary services

HONG KONG

RMB2.9 million

donated through

our Gentle Breeze

Movement since

2013

More than

93,000 voluntary

service hours

worked for local

communities

More than

2,500 trees

planted,

covering over

6,600m

2

MAINLAND CHINA