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Our Company 19

In 2016

We served more than

23 million

city-gas customer

accounts, an

increase of 11%

compared with 2015

We sold about

750,000 units

of Bauhinia gas appliances

We supplied a network longer

than

90,000 km

Hua Yan Water acquired a new

project to establish a

food waste

treatment plant

in the Suzhou

Industrial Park

We offered our customers

an inviting one-stop-shop

experience with our online

service platform and

244 Customer Service Centres

2016

2015

2014

Number of City-gas Customers, million as of 31 December

23.1

20.9

19

Gas Sales, billion m

3

17.1

15.5

15.2

Length of Gas Network, km

90,765

82,153

74,526

Number of Water Customers, million as of 31 December

1.19

1.12

1.04

Water Sales, million tonnes

455

433

424

As of the end of 2016, the Group has 241 projects, 19 more than in 2015, spread

across 26 provinces, autonomous regions and municipalities. These projects

encompass upstream, midstream and downstream natural gas sectors, water

sectors, efficient energy applications, exploration and utilisation of emerging

environmentally-friendly energy, as well as telecommunications.

The Group possessed 131 piped city-gas projects

covering 23 provinces, autonomous regions and

municipalities as of the end of December 2016.

Businesses in Mainland China

Utility Businesses

Click to view

our coverage

in Mainland

China

Aside from city-gas projects, our businesses also

include water supply and wastewater as well as

foodwaste treatment.

Operational Statistics

1

2

3

4