Sustainability Report 2016

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Sustainability Report 2016 18
In 2016
Our customer base comprised
about 1.86 million accounts
Our supply reliability rate
exceeds 99.99%
Sales of gas appliance under
our brands of TGC, SIMPA, etc
reached 275,361 units
Our pipeline network
stretched over 3,600 km
Out of around 1,500 suppliers,
87% were local
4.2 Our Businesses
In Hong Kong, our core businesses comprise gas production and distribution,
the marketing and sale of gas appliances and after-sales services.
Towngas provides gas to commercial and residential customers, as well
as a comprehensive maintenance service which includes regular safety
inspections and safety checks on gas risers, installations and appliances.
Business in Hong Kong
Click to view
our coverage
in Hong Kong
2016 2015 2014
Number of Customers as of 31 December 1,859,414 1,839,261 1,819,935
Town Gas Sales, million MJ 28,814 28,404 28,835
Length of Gas Network, km 3,606 3,573 3,545
Installed Capacity, thousands m3 per hour 525 525 511
Maximum Daily Demand, thousands m3 6,964 6,172 6,571
Operational Statistics