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Manager Director’s Message 7

Looking Ahead

Throughout the year, the Company increased

efforts to encourage a family-friendly culture.

We continued to help our employees achieve a

good work-life balance by investing in a range

of activities for staff and their families. Towngas

persisted in promoting diversity and equal

opportunities while addressing our long-term

human capital challenges. We actively sought to

hire people with disabilities and improved our

facilities for them.

Giving back to our communities is hugely

rewarding, and we take part in voluntary social

services regularly. In 2016, our Towngas Volunteer

Service Team carried out 75,588 hours of

voluntary service in Hong Kong, and the Company

worked closely with a number of organisations

on a range of community programmes. Grouped

under the theme of “Inclusion and Diversity”,

these events included our first cooking contest

which involved hearing-impaired people and our

employees to promote social integration, as well

as a Hand-in-Hand Mooncakes-of-Love campaign

which celebrated Mid-Autumn Festival with

ethnic minorities. In mainland China, our Gentle

Breeze Movement has accumulated a donation

of RMB2.9 million since its launch in 2013 to

enhance educational facilities and improve living

standards in remote rural villages.

Our total commitment to corporate social

responsibility earnt us two gold awards at the 7th

Outstanding Citizenship Awards organised by the

Hong Kong Productivity Council, a testimony to

the concerted efforts of our employees in social

care and environmental protection initiatives.

Towngas has secured a favourable position over

the years in driving sustainable development

through safe, high-quality services, green

innovation, technological advancement and a

diversified business portfolio. In the coming

years, we expect even more fruitful development

and innovation in sustainability, both in Hong

Kong and mainland China, thanks to the

initiatives, resources and the attention we gave

our projects in 2016. We will continue to review

our sustainability initiatives, performance and

disclosure levels. We value your thoughts and

opinions with sincerity, and look forward to your

ongoing support for our efforts towards achieving

ever-greater sustainability.

Alfred Chan Wing Kin

Managing Director

Instilling the Spirit of

Inclusion