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DATA AND
REPORTING
88 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 DATA AND REPORTING 89
11 DATA AND

REPORTING

Approach to Reporting For more information on the ESG performance of Balance: This ESG Report aims to provide a balanced Your Feedback
our mainland operations – including case studies presentation of the Group’s ESG management
and key performance indicators – please refer to the approach and performance during the Reporting The full version of this report is published on the
Towngas is an organisation that listens and responds to Towngas China Company Limited’s Environmental, Period. In particular, we have presented the content Towngas website and the website of SEHK.
stakeholders’ concerns, including but not limited to the Social and Governance Report 2020 and Hong of this report to reflect the impacts of the validated
social and environmental challenges we face. Kong and China Water Limited’s Corporate Social material ESG issues that have been identified as well We welcome comments on this report, as well as any
Responsibility Report 2020. as our initiatives and efforts to address these impacts. opinions on our future ESG strategy. We invite you

We have been reporting on our environmental, social to provide your feedback on our ESG performance
and governance (ESG) performance on an annual Reporting Guidelines Consistency: Consistent methodologies are employed and reporting methods by completing the online
basis for over a decade. In this report, we cover our for a meaningful comparison, using year-on-year data. questionnaire or emailing us at cad@towngas.
approach to ESG, which is based on our Towngas This report was prepared in accordance with the Where our methodologies have changed, these are com .
ESG Framework, disclose our achievements in five key Global Reporting Initiative (GRI) Standards: Core noted in the Key Statistics section.
areas, and acknowledge where further improvements Option, with reference to the GRI G4 Oil and Gas
can be made. Sector Disclosures. It also fulfils the mandatory Independent Verification
disclosure requirements and “comply or explain”
provisions of the latest ESG Reporting Guide (ESG This report has been verified by an independent
For this year’s report, we have established a more
formal structure for easier reading. It includes a Guide) under Appendix 27 to the Rules Governing the third party, Hong Kong Quality Assurance Agency, to
management approach (commitment, policies, Listing of Securities on The Stock Exchange of Hong ensure its accuracy and completeness, and to verify its
systems and practices) and progress areas (key Kong Limited (SEHK). adherence to the reporting guidelines. Please refer to
initiatives, focus areas, targets and performance, and the Verification Statement.
future plans). Please refer to the GRI Content Index and the ESG
Guide Content Index for more details. Acknowledgement

Reporting Scope and Boundary
Reporting Principles Compiling this report was made possible with
the support of the Towngas ESG Committee, the
This report examines the material topics that arose at
Towngas and its subsidiaries (the Group) during the In developing the report content, we have adhered to senior management of the Company, and our many
period from 1 January 2020 to 31 December 2020, the principles of the GRI Standards and ESG Guide, departments. We are sincerely grateful to everyone
unless otherwise stated. including but not limited to the following: who contributed their time, knowledge and insights
towards the preparation of this report. We also thank
Materiality: A description of our materiality assessment our staff, partners, customers and other stakeholders
Information on our ESG performance covers the
principal activities of the Group, which include the process can be found in the Materiality who share our vision of enhanced business
production, distribution and marketing of gas, water Assessment section. It outlines the way we identify, sustainability.
supply and emerging environmentally friendly energy prioritise and validate material topics, including how we
businesses in Hong Kong and mainland China. Our take key stakeholders’ views into account.
financial performance is discussed in the Creating
Business Opportunities section, while more Quantitative: The details of how we quantify our data,
comprehensive information on our financial data and including standards, methodologies, assumptions
businesses is available in the Annual Report 2020. and conversion factors, can be found in the Key
Statistics section.