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CONTRIBUTING TO
STAKEHOLDERS
62 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 CONTRIBUTING TO STAKEHOLDERS 63
09 CONTRIBUTING TO

STAKEHOLDERS

Turning Promises into Action

In our role as a socially responsible company, we contribute to the betterment of
society and create value for our stakeholders. Within our own operations, we are
responding to the challenge of an ageing population by developing a sustainable talent
pipeline through the expansion of our recruitment efforts to attract young people to
the gas industry and the provision of training to our staff. We also develop community
programmes for the elderly.

In the process of digital transformation, we adopt new technologies to deliver training,
enhance our operational performance, create new products and services, and manage
our suppliers.

Our

Workforce

2020 Performance Highlights Future Actions and Targets

Launched new training Continue to broaden/expand our
programmes to build a recruitment practices and engage
succession pipeline for our expanding the younger generation to create
business in mainland China a sustainable talent
pipeline

Developed various channels and
platforms to attract young Develop new training
talent to the gas industry programmes to transform
our businesses and succession
planning
Total new recruits:
203 (Hong Kong) Continue to upgrade and
1,493 (outside Hong Kong)
increase training facilities to meet
future training needs

Average training hours per
employee: 17.5 (Hong Kong)

Introduced e-learning
platforms to promote online
training/continued learning
during the pandemic