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66 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 CONTRIBUTING TO STAKEHOLDERS 67

Diversity, Equal Opportunity and Non-discrimination in gas engineering at the City
University of Hong Kong and
for the Professional Diploma
We firmly believe in promoting equal opportunities and eliminating discrimination in all aspects of our employment in Gas Engineering with the
practices. We adhere to the anti-discrimination ordinances of all the jurisdictions where we operate, including Vocational Training Council
recruitment, remuneration, compensation and benefits, promotions, transfers, training, and termination. We have (VTC). The courses had a
absolutely no tolerance for employment discrimination on the basis of age, gender, sexual orientation, race, colour, total enrolment of around 100
religious or political beliefs, marital status, ethnic background or social origin. students in 2020.

We value diversity within our ranks and make a strong effort to attract women to our industry as well to develop and We also provided university
retain them. Additionally, we are proactive with respect to providing employment opportunities and support for people students with internship
with disabilities and older workers. opportunities to obtain work
experience with Towngas. A
In support of a harmonious workplace, we have established procedures and a fair and independent process for total of 70 summer interns and
investigating complaints about discrimination, with assurance that the confidentiality of all parties will be respected. 25 Co-op Trainees were hired
during the year.
Progress
Areas TEA is one of the founding members of the Corporate In order to build our brand as a preferred employer
Tech Academy Network (CTAN), whose aim is to through social media, a Facebook page called

In 2020, we enhanced our medical benefits and launched flexible work hours to provide more flexibility and consolidate the industry’s attempts to develop Towngas People was launched during the year to
better work-life balance for our employees in Hong Kong. In mainland China, the Company provided additional a sustainable and skilled professional/technical host news about Towngas, our employees, as well as
insurance coverage related to the coronavirus outbreak. workforce in Hong Kong. During the year, a Vocational recruitment activities to attract potential candidates.
and Professional Education and Training (VPET)
Promotion Competition was held, in which secondary
Developing a Sustainable Talent Pipeline
school students were invited to come up with creative Employee Distribution,
ideas on how to attract young people to VPET and New Recruitment and Turnover Rate
To build a sustainable talent pipeline, we continued to organise talent development programmes for different become skilled workers or professionals. TEA also
staff levels:
participated in the E&M Go! activity for apprentices
who recently joined the industry through Towngas Number of Employees
and other organisations to promote the electrical and (Hong Kong)
>10 years • Towngas Leadership Competencies mechanical industry. 545 1,950
Acceleration Programme
of work experience Female Male
Other student engagement activities include the Career
in a Nutshell programme and Club Youngas, which
5-10 years • Young Towngas offer career related activities to bridge the gap between Number of Employees
Leadership Competencies
(Outside Hong Kong)
of work experience Acceleration Programme study and work. Due to the pandemic, activities were
moved online, published in the member newsletter Female 16,191 Male 34,876
• Apprenticeship Training and carried out through other media in order to sustain
Entry level Schemes our relationships with the students. We also offered
• Graduate Trainee Programme summer internships for Club Youngas members to Total New Recruits
introduce them to the workplace. Hong Kong 203 Outside 1,493
Hong Kong

We are also making an effort to raise young people’s awareness of the gas industry and to build the Towngas In collaboration with The University of Hong Kong,
brand with the objective of attracting potential recruits. we co-organised a first year gas engineering Average Turnover Rate (%)
elective course in 2020 as part of a master’s Outside
degree in mechanical engineering. Additionally, Hong Kong 5.0 Hong Kong 2.0
there was a second intake for an elective course