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58 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 PROTECTING THE ENVIRONMENT 59

Resources Water and Effluents Progress
Management We make a concerted effort to use the water we Areas

consume more efficiently in our operations. It is utilised as
2020 Performance Highlights Future Actions and Targets a raw material, for cooling and heating and for domestic Data of our energy and water consumption, as well
use in our offices, customer centres and natural gas as effluent and waste generation, can be found in
Obtain ISO 50001
Electrical power consumption stations. The water we consume comes mainly from local the Key Statistics section.
S
SAVE at Towngas’ North Point 50001 Energy Management System municipal water suppliers; in mainland China, we also use
AV
E
ENERGY Headquarters: ↓4.29% certification and renew Building surface water in our water supply business. Effective Energy Management
ENERGY
compared with 2019 Environmental Assessment Method
(BEAM) Plus status for Towngas’ Water is discharged to municipal wastewater treatment Our cloud-based energy management system in
North Point Headquarters building plants or into the sea after it has been treated in Hong Kong enables us to monitor and analyse
3
117,822m water conserved
through the reverse osmosis accordance with local regulations. Some of the water our power consumption automatically in order to
rd
systems at Tai Po Gas Production Install the 3 reverse we consume is also recycled and reused. visualise usage patterns. The data obtained through
Plant osmosis system at our Tai Po this system helps us to explore more energy saving
Gas Production Plant To conserve water, we employ new technologies opportunities.
and enhance production processes to reuse and
>1,600 tonnes of metal recycle water. Surveys and inspections of our water
recovered under the Used Gas pipe network are carried out to identify leakage. In In 2020, we implemented various energy saving
Appliance Recycling Programme projects at our North Point Headquarters building,
our offices and customer centres, we have installed including a freight lift system upgrade, chiller
water-saving devices such as dual flush toilets and optimisation, light-emitting diode (LED) lighting
automatic faucets. replacement and Building Management System
optimisation. The total energy intensity of our North
Our mainland China water supply and wastewater Point Headquarters building was 0.79GJ/m .
2
Management treatment business, Hong Kong and China Water
Approach Limited, also hosts various activities, such as tours of
its water plant facilities, to educate the public on the
need to protect and conserve water resources. Electricity saved in 2020
at Towngas’ North Point
SAVE
At Towngas, we make every effort to conserve natural resources in our production plants, distribution network S AV E Headquarters and
ENERGY
and office operations, and also encourage our contractors, suppliers and customers to do the same. Waste ENERGY Ma Tau Kok office:
20,796 GJ
Energy Our waste management approach is underpinned by Remarks: As compared with the data of a reference year before
the “5R” principle of Replace, Reduce, Reuse, Recover implementing the respective environmental initiative.
Our buildings and other physical assets are designed to make the most efficient use of the energy we and Recycle, not only within our operations but also for
consume. Our North Point Headquarters building has attained green building standards such as BEAM Plus, our customers. We strive to reduce both the hazardous
while our data centres in Hong Kong and mainland China are Leadership in Energy and Environmental Design and non-hazardous waste we generate, and reuse or We plan to achieve ISO 50001
(LEED) certified. recycle whenever possible. energy management system
50001 certification as well as BEAM
To help our residential customers save energy, we have developed a wide range of energy-efficient In Hong Kong, the excavated materials and waste Plus 2.0 certification for our
appliances with eco-friendly features and add new models every year to our product range of more than generated during construction and pipeline works North Point Headquarters
200 appliance models. All eligible water heaters and cooking appliances bear the Electrical and Mechanical are managed through the Government-regulated trip building in 2021.
Services Department’s Voluntary Energy Labelling Scheme label in Hong Kong, to assist end users in making ticket system for proper disposal. All chemical waste
smart buying decisions. is properly stored and disposed by a waste collector
licensed by the Environmental Protection Department
and in compliance with the Waste Disposal Ordinance.