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28 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 CREATING BUSINESS OPPORTUNITIES 29

Progress
Areas NEW ENERGY AND
DIVERSIFIED BUSINESSES

Growth of Our Business

Towngas is a limited liability company incorporated and headquartered in Hong Kong and listed on The Stock
Exchange of Hong Kong Limited (Stock Code: 3). Founded in 1862, Towngas was Hong Kong’s first public • Green energy
utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate • Telecommunications
management and leading-edge business practices. For the past years, Towngas has evolved from the simple gas • Information technology
company supplying fuel for street lamps to our current leading position in the energy industry of mainland China • Civil and building services engineering
and beyond. • Manufacture of gas-related products Vehicle fuel:

5 LPG refilling stations
In addition to our Hong Kong operations, Towngas today has a portfolio that includes 436 projects in (Hong Kong)
1
27 provinces, autonomous regions and municipalities in mainland China, as well as one in Thailand.
>40 LNG/CNG refilling stations
in operation or under construction
For details on the changes in our business portfolio during the year, please refer to our Annual Report 2020. (mainland China)
Aviation fuel:
Business Profile in 2020 approximately
3.3 million tonnes

HONG KONG MAINLAND UTILITIES (Hong Kong)

Coalbed
methane LNG:
• Town gas • City-gas approximately
• Sales of branded gas appliances • Midstream facilities 180,000 tonnes
• Water supply and wastewater treatment (mainland China)
• Sales of gas appliances and kitchen furnishings
• Smart energy projects
Coal Methanol: Methanol Waste oil HVO:
Town gas sales: Gas sales: >254,000 tonnes approximately
27,947 million MJ 26.9 billion m 3 (mainland China) 88,000 tonnes
(mainland China)

Customer accounts served: Number of city-gas customer accounts: Coal Ethylene glycol: Ethylene
glycol
>1.94 million 31.81 million approximately
30,000 tonnes
Sales of gas appliances: Sales of gas appliances: (mainland China)
>250,000 units >800,000 units Data centres:

Water sales: 7 in Hong Kong and mainland China,
917 million tonnes accommodating up to 16,000

Number of water customer accounts: server racks
2.53 million

1. 2019 year end: 406 projects, inclusive of city-gas projects re-invested by the Group’s companies For a full summary of Towngas’ roles and services, please refer to the Appendix I: Our Roles and Services section.