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28          ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020                                                                                                                    CREATING BUSINESS OPPORTUNITIES      29










                       Progress
                       Areas                                                                                                       NEW ENERGY AND
                                                                                                                                   DIVERSIFIED BUSINESSES

            Growth of Our Business


            Towngas is a limited liability company incorporated and headquartered in Hong Kong and listed on The Stock
            Exchange of Hong Kong Limited (Stock Code: 3). Founded in 1862, Towngas was Hong Kong’s first public                      • Green energy
            utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate             • Telecommunications
            management and leading-edge business practices. For the past years, Towngas has evolved from the simple gas               • Information technology
            company supplying fuel for street lamps to our current leading position in the energy industry of mainland China          • Civil and building services engineering
            and beyond.                                                                                                               • Manufacture of gas-related products                        Vehicle fuel:

                                                                                                                                                                                                   5 LPG refilling stations
            In addition to our Hong Kong operations, Towngas today has a portfolio that includes 436 projects  in                                                                                                      (Hong Kong)
                                                                                                          1
            27 provinces, autonomous regions and municipalities in mainland China, as well as one in Thailand.
                                                                                                                                                                                        >40 LNG/CNG refilling stations
                                                                                                                                                                                      in operation or under construction
            For details on the changes in our business portfolio during the year, please refer to our Annual Report 2020.                                                                                            (mainland China)
                                                                                                                                                                       Aviation fuel:
            Business Profile in 2020                                                                                                                                  approximately
                                                                                                                                                       3.3 million tonnes

            HONG KONG                                         MAINLAND UTILITIES                                                                                       (Hong Kong)







                                                                                                                                       Coalbed
                                                                                                                                       methane   LNG:
               • Town gas                                       • City-gas                                                                       approximately
               • Sales of branded gas appliances                • Midstream facilities                                                           180,000 tonnes
                                                                • Water supply and wastewater treatment                                          (mainland China)
                                                                • Sales of gas appliances and kitchen furnishings
                                                                • Smart energy projects
                                                                                                                                         Coal    Methanol:  Methanol                        Waste oil  HVO:
                          Town gas sales:                                 Gas sales:                                                             >254,000 tonnes                                       approximately
                          27,947 million MJ                               26.9 billion m       3                                                 (mainland China)                                      88,000 tonnes
                                                                                                                                                                                                       (mainland China)


                          Customer accounts served:                       Number of city-gas customer accounts:                          Coal    Ethylene glycol:  Ethylene
                                                                                                                                                               glycol
                          >1.94 million                                   31.81 million                                                          approximately
                                                                                                                                                 30,000 tonnes
                          Sales of gas appliances:                        Sales of gas appliances:                                               (mainland China)
                          >250,000 units                                  >800,000 units                                                 Data centres:

                                                                          Water sales:                                                   7 in Hong Kong and mainland China,
                                                                          917 million tonnes                                             accommodating up to 16,000

                                                                          Number of water customer accounts:                             server racks
                                                                          2.53 million

            1.  2019 year end: 406 projects, inclusive of city-gas projects re-invested by the Group’s companies                                 For a full summary of Towngas’ roles and services, please refer to the Appendix I: Our Roles and Services section.
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