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05
OUR ESG APPROACH

14 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020 OUR ESG APPROACH 15
05 OUR ESG APPROACH

The Hong Kong and China Gas Company Limited (Towngas) is committed to putting ESG Framework
environmental, social and governance (ESG) issues at the forefront of our business as
part of our effort to create a sustainable world. This is reflected in our Vision and Mission,
which guide us in our evolving ESG strategy for the benefit of future generations. The ESG framework we have developed takes into consideration both our positive and negative impacts on
stakeholders. It articulates five focus areas for sustainable development: creating business opportunities;
To articulate our ambition of creating a sustainable future, we developed an ESG ensuring health and safety; protecting the environment; contributing to stakeholders; and strengthening corporate
Framework that is aligned with our Vision, Mission, Commitment and Responsibility. This governance.
framework has been endorsed by our ESG Committee.
Our framework centres on our philosophy of “Growth = innovation x implementation”. Under this philosophy, we
invest in innovation and creativity through research and development while also encouraging our employees to
propose new ideas.

We will continue to focus on these five areas in order to achieve the long-term sustainability of our business and
VISION create shared value for our stakeholders.

• To be Asia’s leading clean energy supplier and quality service provider, with a
focus on innovation and environmental friendliness.

Creating Business Ensuring Health
MISSION Opportunities and Safety

• To provide our customers with a safe, reliable supply of energy and the caring, Diversify our Manage our operations
competent and efficient service they expect, while working to preserve, protect portfolio for business safely and responsibly and
development
provide a safe and healthy
and improve our environment. growth and deliver environment for our
sustainable economic employees and workers
performance

COMMITMENT

• To conduct ourselves in an ethical and transparent manner so that all
stakeholders know we are accountable to them for the decisions and actions Strengthening Protecting the
Corporate
Environment
we take to become a sustainable business. Governance
Reduce our
Uphold strong environmental footprint
corporate governance and combat climate
standards and operate change
RESPONSIBILITY ethically

• To recognise the importance of our employees and their contributions to the Contributing to
success of our business, and our responsibility to keep them safe, informed, Stakeholders
engaged and equipped to undertake our mission.
Create value for all of
our stakeholders and
the communities in
which we operate