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104         ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2020                                                                                                                            GRI & ESG CONTENT INDEX     105









             GRI Standards/   Disclosures                         Cross Reference/               External                            GRI Standards/   Disclosures                        Cross Reference/               External
             Material Topics                                      Information                    Assurance                           Material Topics                                     Information                    Assurance
             404: Training    103      Management approach        Our ESG Approach (p.21-22)          •                              409: Forced      103     Management approach        Our ESG Approach (p.21-22)          •
             and Education                                        Contributing to Stakeholders (p.65)                                or Compulsory                                       Contributing to Stakeholders (p.64)
             2016             404-1    Average hours of training per   Key Statistics (p.92)          •                              Labour 2016                                         Strengthening Corporate Governance
                                       year per employee                                                                                                                                 (p.86)
                              404-2    Programmes for upgrading   Contributing to Stakeholders (p.68)  •                                              409-1   Operations and suppliers at   Contributing to Stakeholders     •
                                       employee skills and transition                                                                                         significant risk for incidents of   (p.80-81)
                                       assistance programmes                                                                                                  forced or compulsory labour  Strengthening Corporate Governance
                              404-3    Percentage of employees    Key Statistics (p.92)               •                                                                                  (p.86)
                                       receiving regular performance                                                                 410: Security    103     Management approach        Our ESG Approach (p.21-22)          •
                                       and career development                                                                        Practices 2016                                      Strengthening Corporate Governance
                                       reviews                                                                                                                                           (p.86)
                                                                                                                                                      410-1   Security personnel trained   Strengthening Corporate Governance   •
             405: Diversity   103      Management approach        Our ESG Approach (p.21-22)          •                                                       in human rights policies or   (p.86)
             and Equal                                            Contributing to Stakeholders                                                                procedures
             Opportunity                                          (p.64, 68, 69)
             2016             405-1    Diversity of Governance Bodies   Key Statistics (p.91-92, 96)  •                              412: Human       103     Management approach        Our ESG Approach (p.21-22)          •
                                       and Employees                                                                                 Rights                                              Strengthening Corporate Governance
                                                                                                                                     Assessment                                          (p.86)
             406: Non-        103      Management approach        Our ESG Approach (p.21-22)          •                              2016             412-2   Employee training on human   Strengthening Corporate Governance   •
             Discrimination                                       Contributing to Stakeholders                                                                rights policies or procedures  (p.87)
             2016                                                 (p.64, 66, 69)
                              406-1    Incidents of discrimination and   Contributing to Stakeholders (p.69)  •                      413: Local       103     Management approach        Ensuring Health and Safety (p.44-46)  •
                                       corrective actions taken                                                                      Communities                                         Contributing to Stakeholders (p.74)
                                                                                                                                     2016                                                District Council Focus Team
             407: Freedom     103      Management approach        Contributing to Stakeholders (p.65)   •                                                                                Social Projects
             of Association                                       Strengthening Corporate Governance                                                                                     Towngas Concession Schemes
             and Collective                                       (p.85)                                                                              413-1   Operations with local      Contributing to Stakeholders (p.74-78)  •
             Bargaining                                                                                                                                       community engagement,
             2016                                                                                                                                             impact assessments and
                                                                                                                                                              development programmes

             408: Child       103      Management approach        Our ESG Approach (p.21-22)          •                                               413-2   Operations with significant   Ensuring Health and Safety (p.44-47)  •
             Labour 2016                                          Contributing to Stakeholders (p.64)                                                         actual and potential negative
                                                                  Strengthening Corporate Governance                                                          impacts on local communities
                                                                  (p.86)                                                                              G4-OG11 Number of sites that have been   In 2020, our Hong Kong operation did   •
                              408-1    Operations and suppliers at   Contributing to Stakeholders (p.80-81)  •                                                decommissioned and sites that   not involve such sites.
                                       significant risk for incidents of   Strengthening Corporate Governance                                                 are in the process of being
                                       child labour               (p.86)                                                                                      decommissioned
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