Sustainability Report 2012 • 35
Our Customers
We provide a comprehensive range of modern,
eco-friendly and energy-efficient appliances that
improve the quality of life for our customers. All
our gas water heaters carry energy efficiency
labels, having received approval from Electrical and
Mechanical Services Department.
During the year, we launched our TGC Perfecto
Series, consisting of a unique Vortex Built-in Hob
and InfinityWater Heater for the home, as a special
edition under our 150th Anniversary celebration
programme. Using latest technology, the flame
profile produced by Vortex Built-in Hob is designed
to adapt to the shape of the ChineseWok which
results in a higher heat efficiency. In view of its
qualities, the Vortex Built-in Hob won the 2012
Hong Kong Awards for Industries – Consumer
Product Design while the water heater won a Japan
Good Design Award 2012.
Our “Four Treasure”Cool kitchen series, consisting
of the four most common appliances needed in a
commercial Chinese kitchen – steam cabinet, food
steamer, stockpot and wok range – also continued
to do well. Using our proven waste-heat recovery
and recycling technology, the energy consumption
can be reduced up to 30%. More recently, we
introduced another heat recovery device that can
be fitted to a stockpot to recover flue heat – it is
then used to heat water elsewhere in the kitchen.
In Partnership with our Stakeholders
In carrying out our green initiatives, our
programmes must work in tandemwith the
activities of our stakeholders to maximise both
efficiencies and synergies. In doing so, our aim is
not simply to gain their participation and buy-in
to our programmes. Rather our goal is to work in
partnership with everyone we come into contact
with, maximising both our, and their efforts to
create synergies in the protection of our planet,
surroundings and environment.
Our Employees and
Contractors
As part of our green mindset, we encourage our
employees to purchase and use green products
and services, conserve natural resources and
practice recycling. We also lead by example,
carrying out green initiatives to promote awareness
and drive greater green engagement. Making
sure that this green message remains at the
forefront of staff minds, environmentally-friendly
tips are distributed through screensavers on work
computers and on digital screens in lift lobbies.
Promoting a green lifestyle, organic vegetables are
often on sale at our Towngas offices. Extending
this initiative during the year, an organic farming
promotion event was also held for contractors with
30 contractor staff joining a visit to an organic farm
in July.
We also continued our eco talks and seminars,
suggestion schemes and environmental awards
as well as our eco tours and tree planting days.
These programmes remain highly popular, not only
among our employees and their families but also
our suppliers and contractors.
