Key Stakeholders
Communication Channels
Shareholders
• Annual general meetings and investors’ briefings
• Interim and Annual Reports
Contractors and Suppliers
• Ongoing audits
• Management meetings
• Green Ambassadors Clubs for dealers and contractors
• Seminars and workshops
• Mass communications
NGOs/Green Groups
• Green partnership programmes and community programmes
Other Stakeholders
• Sustainability Report and associated stakeholder dialogue in the report
preparation stage
• Company websites, social media and mobile phone networks
• Publications and booklets
• Visits to Towngas facilities
Sustainability Report 2012 • 23
