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01
BOARD
STATEMENT
BOARD STATEMENT 3
01 STATEMENT
CONTENTS BOARD

01 Board Statement 3 The Towngas Board of Directors (the Board) is committed to our environmental, social
and governance (ESG) development for a sustainable future. This commitment is
02 Managing Director’s Message 4 reflected in our Vision and Mission, which guide our evolving ESG strategy.

03 Building a Brighter Future and a Greener World 8

04 2020 Highlights 10 Our ESG Framework covers five key areas: To further integrate ESG practices into our business

05 Our ESG Approach 14 operations, the ESG Committee has been established.
• Creating Business Opportunities, The Board has appointed the Managing Director be the
06 Creating Business Opportunities 26
• Ensuring Health and Safety, Chairman of this Committee, which has responsibility
07 Ensuring Health and Safety 36 • Protecting the Environment, for our strategies, policies and practices on ESG
08 Protecting the Environment 48 • Contributing to Stakeholders, and matters. Updates on ESG related policies, initiatives,
• Strengthening Corporate Governance progress, goals, targets and achievements are
09 Contributing to Stakeholders 62 reported and discussed on a regular basis.

10 Strengthening Corporate Governance 82 Material ESG issues are prioritised and regularly

11 Data and Reporting 88 reviewed through our engagement with stakeholders The Board will continue our commitment to our ESG
as well as monitoring of global trends. The Board efforts in every aspect of our operations as we work
12 GRI & ESG Content Index 98 has the overall responsibility of overseeing these towards creating a sustainable world and long-term

13 Appendices 112 material ESG issues and evaluating, determining and value for stakeholders.
integrating relevant risks and opportunities into our key
14 Verification Statement 115
governance processes. Our governance procedures
are applied to all areas of decision-making and
strategic planning across Towngas.