6 • Sustainability Report 2012
7. Safety Performance
LA- DMA, PR- DMA, SO8
• Our Gas Infrastructure
PR1
• Customer Safety
• Occupational Health and Safety
4.12, LA7, LA8
8. Social Performance
LA- DMA, SO- DMA,
• Human Resources
2.4, 2.8, LA1 (partial), LA2 (partial),
LA3, LA7, LA11, LA12 (partial), SO4, SO8, HR4, HR6, HR7,
HR11
• Community Services
4.13, EC8
• Supply Chain Management
4.13, HR1, HR2
9. Review of 2011 Targets
10. Future Targets and Initiatives
1.2
11. Key Statistics
EC1, EN2 (partial), EN3, EN4, EN5, EN16, EN20, EN21, LA7,
LA 10 (partial)
12. Verification Statement
3.13
13. Your Feedback
2.4, 3.4
