4 • Sustainability Report 2012
Our Sustainability Report covers our vision,
mission, management and corporate governance
policies, together with the implementation
of our corporate social responsibilities, from
our economic sustainability, environmental
sustainability to our social sustainability activities.
In publishing this report, our aim is not simply to
provide a factual statement of our activities. Rather
in sharing this information, we hope to enrich our
programmes with the knowledge, experience and
feedback of our stakeholders and the community.
At the same time, this annual overview provides
an opportunity to take a look at ourselves and our
performance while also revisiting our programmes
and policies. A major objective of this report is also
to seek the comments and feedback of our readers.
Saving both cost and resources and reaching the
widest possible audience, this report is published
electronically every year. A printed summary
version is also available for those with limited
access to the Internet.
Scope of This Report
This Sustainability Report 2012 deals with our
achievements and successes as well as the
challenges faced across our operations in Hong
Kong and mainland China from 1 January 2012
to 31 December 2012. At the same time, the clear
depiction of our goals and targets both for 2013
and beyond, highlights our strategy and approach
for the years ahead.
Further details of our financial performance can be
found in our Annual Report 2012. Re-statements
of information, provided again for consideration
and reference, have been highlighted. Statistics
are presented in absolute figures and have been
normalised to present a comparable picture where
appropriate and applicable.
To provide a clear and balanced view of our
activities and performance, this Report covers
Towngas’material sustainability issues while
also taking the comments and views of our
stakeholders into consideration. It has also been
examined by an independent verifier, who apart
from validating the information also confirms its
impartiality, accuracy and reliability. This third party
verification, together with the verifier’s opinion and
views, can be found at the verification statement
section in this report.
About This Report
