85
Sustainability Report 2011
Major gas
emergencies
(including suicide
cases)
Number
6
4
10
6
13
Incidents
involving third
party damage
to underground
pipes
Number
15
10
14
10
12
Average response
time for gas
incidents
Minutes
19.28
19.22
20.1
19.9
20.4
Third party
excavation sites
inspected
Number
16,533
18,400
17,496
15,541
14,665
Regular safety
inspections –
home visits
Number
1,177,367 1,110,744 1,177,170 1,229,128 900,634
Community safety
exhibitions
Number
13
12
12
12
12
Community safety
talks
Number
5
6
11
2
16
In-house safety
training
Number of
man-hours
14,047
19,075
18,031
21,597
19,819
External staff
safety training
Number of
man-hours
7,071
8,002
7,626
5,580
5,199
Occupational Health and Safety
Accidents –
all industrial
injuries
2,3
Number
10
16
14
12
16
(Accident
Frequency Rate
2,3
)
(Number of
accidents
per 100,000
man-hours)
(0.19)
(0.31)
(0.27)
(0.24)
(0.32)
Key Statistics
Unit
2011
2010
2009
2008
2007