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84
Sustainability Report 2011
Key Statistics
Unit
2011
2010
2009
2008
2007
Business
Operations (Company)
Customers as at
31 December
Number
1,750,553 1,724,316 1,698,723 1,672,084 1,646,492
Customers per km
of mains
Number
538
535
531
526
526
Employees as at
31 December
Number
1,938
1,923
1,908
1,922
1,919
Average turnover
of workforce
(Hong Kong gas
business only)
%
4.6
4.5
3.3
5.6
6.8
Average turnover
of workforce
(all Hong Kong
employees)
%
6
1
5.5
1
5.4
7.72
7.68
Installed
capacity (Hong
Kong towngas
production)
Thousand
cubic metres
per day
12,260
12,260
12,260
12,260
12,260
Town gas sales
(Hong Kong)
Million MJ
28,147
27,578
27,274
27,583
27,041
Financial
Revenue
HK$ million
22,427
19,375
12,352
12,352
14,226
Manpower costs
HK$ million
1,700 1,466.6 1,120.2 1,006.2
993
Taxation
HK$ million
1,344 1,038.8
747
562.6
974.3
Dividends
HK$ million
4,147.8 2,513.8
2,285
2,333
2,121
Safety and Social
Safety (Hong Kong)
Urgent reports –
total
Number
17,192
16,077
16,947
18,239
17,976
General incidents
Number
16,799
15,736
16,567
17,745
17,463
Gas related
incidents
Number
393
341
380
494
513