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Sustainability Report 2011
Towngas Volunteer Service Team
Our Community Service Programmes are organised, managed and operated by our
employees under the auspices of the Towngas Volunteer Services Team. In 2011, the
number of volunteer service hours increased an encouraging 33% rising from a total of
48,831 hours in 2010 to 64,956 hours in 2011. The number of activities also increased
by 29%. This positive picture won us the championship once again in the Social
Welfare Department’s “Highest
Service Hour Award 2010,
Private Organisations – Best
Customer Participation”. We
have been the happy recipients
of this award now for four years
running. The Team, which was
officially formed in 1999, has
accumulated over 326,000
community service hours over
the past 12 years.
Community Care Projects
Rice Dumplings and Mooncakes for the Community
These two initiatives form the backbone of our annual community events. They not
only build on our focus on cookery, they also help to spread the holiday spirit and festive
cheer within the community. Just as importantly, they keep the older traditions alive,
while also teaching our young people how to make these time-honoured delicacies.
During the year, around 220
legislative councillors, district
councillors, Towngas volunteers,
customers and volunteer groups
gathered together to make and
distribute 230,000 rice dumplings.
Similarly, with the support of
50 non-profit organisations,
employees and volunteers,
we distributed over 100,000
mooncakes to the less privileged
in our community.
Social Performance Community Services