Basic HTML Version
74
Sustainability Report 2011
Care and Support for the Elderly and the Visually Impaired
Extending our warmth and care to the elderly, many of whom live on their own, our
Volunteer Services Team reaches out with a number of initiatives. These range from
the preparation and delivery of hot and nourishing soups and home visits to practical
help such as hair cutting services.
We also help to install safety rails to
create a safer environment in their
homes. During the year we extended
these activities with computer classes,
helping them to better deal with and
understand the electronic world.
As part of our equal opportunities
programme, we also provide a range of
services and products for our visually-
impaired customers. In addition to
gas bills in Braille, Braille instructions for our gas appliances, we also set up a barrier-
free website for the visually impaired. Our volunteer service team also supported and
participated in the “Stargaze Camp for All and the Blind 2011” event which encouraged
participants to overcome their obstacles and experience with hearts their surroundings
so as to promote inclusion and harmonious community.
Cook for Love – Nurturing Harmonious Family Relationships
In partnership with the Social Welfare Department, we launched our “Cook For Love”
programme in September 2011, to promote harmonious relations in single-parent
families. This programme not only involved Towngas volunteers but also their families.
These individual “Family Volunteer Teams” work with a participant family on a long
term basis, taking part in cooking lessons and other activities to create happier and
more harmonious homes. Plans are also in hand to expand the scope and duration of
this signature event under our 150th Anniversary celebration programme in 2012.
Social Performance Community Services