Copyright 2008 All Rights Reserved.
Hong Kong and China Gas Company Limited

This Sustainability Report 2007 is the second sustainability report published by The Hong Kong and China Gas Company Limited (Towngas). The report, published online for the first time, outlines our operations and performance using the triple-bottom-line approach on sustainable development. It serves as a communications platform between Towngas, our stakeholders and the community, providing information on our management philosophies and achievements, in our journey towards sustainable development.

Report Scope

This report covers the progress and performance of Towngas’ sustainability management from 1 January 2007 to 31 December 2007. Statistics, presented as absolute figures, have been normalised into comparable terms where appropriate and practical. During the reporting period, there was no significant change regarding the size, structure and ownership of the Company.

Providing comprehensive information on our environmental, social and economic performance as well as our vision, policies, management and corporate governance strategies, the report also looks into the targets and future objectives of our businesses in Hong Kong and mainland China. Comprehensive details on our financial performance are available in our Annual Report 2007.

To provide a clear and balanced picture of our performance in 2007, we kept our channels of communication open, seeking the views of our diverse stakeholders. As such, where relevant, this report takes their comments and views into consideration. Also enhancing the report’s creditability, an independent verifier has examined its completeness, accuracy and reliability. This third-party verification, which includes the verifier’s opinion and views, is presented in the verification statement.

GRI Index

This Report is prepared in accordance with Global Reporting Initiatives (GRI) G3 Guidelines and also reflects the expectations of our major stakeholders.
ContentsGRI Indicators addressed in the report
1.Managing Director’s Message1.1
2.About this Report2.1
Report Scope2.9, 3.1, 3.6, 3.8, 3.11, 3.13
GRI Index3.5, 3.12
3.2007 Highlights2.10, 4.12
4.Business Overview2.2, 2.3, 2.4, 2.6
Towngas – The Gas Supplier2.5, 2.7, 2.8, EC8
2007 Business Performance HighlightsEC1
5.Our Vision for Sustainability4.8
Corporate Governance and Management4.1, 4.3, 4.4, 4.9, PR3
Health, Safety and Environment (HSE) Management4.8
Stakeholder Engagement and Communications4.4, 4.14, 4.15, 4.16, SO1
6.Environmental PerformanceEN28
Clean EnergyEN6, EN26
Clean Air4.12, EN3 (partially satisfied), EN4 (partially satisfied), EN16, EN20
Electricity and Water Conservation3.9, EC2, EN5, EN7, EN10, EN18
Waste ManagementEN26
Green Initiatives – Our Outreach Awareness Programmes4.16
7.Safety PerformancePR9
Safety Management in Hong KongLA7, LA8
Safety Management in Mainland ChinaLA7, PR1
8.Social Performance 
Human Resources2.8, 4.4, EC3 (partially satisfied), EC7, LA1 (partially satisfied), LA2 (partially satisfied), LA11, LA13 (partially satisfied), HR4, HR6, HR7, SO8
Community ServiceSO1
Supply Chain Management4.12, 4.13, EC6
9.Review of 2007 Targets 
10.Future Targets and Initiatives 
11.Key Statistics3.9, EC1, EC2, EN5, EN16, EN20, EN21
12.Verification Statement3.13
13.Your feedback3.4