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Sustainability Report 2011
Review of 2011 Targets
Targets
Progress
Employees
To achieve a 3% increase
in the required professional
qualifications of staff in
designated positions over
2010.
Engineers in Towngas are striving for
professional excellence, achieving
a 5.5% increase in the required
professional qualification of engineers
over 2010.
To revamp the Performance
Management System for
general staff.
Revamped the Performance
Management System for general staff
and managers. The System provides a
framework of planned goals, standards
and competence requirements to
raise performance standards through
a positive and constructive structured
dialogue between appraisers and
appraisees.
To launch Corporate
TLC+ Talent Acceleration
Programme for the Group.
19 executives were chosen to participate
in the 2011 TLC+ programme, which
provides fast track personal growth as
well as development opportunities in
the building of a talent pipeline for the
Group.
To identify and implement
company-wide and
department action plans based
on the results of the Employee
Engagement Survey held to
make Towngas a better place
to work.
Various action plans were identified
and are being implemented. These
include the revamp of the Performance
Management System, the enhancement
of medical benefits, the launch of the
Employee Assistance Programme as well
as the “Leading Others” initiative.
To revamp the company’s
internal website as a platform
for internal communication
and the sharing of intellectual
capital.
A revamped corporate portal was
launched internally to provide a user-
friendly and centralised platform for
our employees offering easy access to
corporate information and the sharing
of intellectual capital.
The Community
To enhance our community
service support for the younger
generation.
A total of 470 students attended our
Cooking For Fun English workshop, a
voluntary programme targetted at
under-privileged primary students.