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Sustainability Report 2011
This commitment to family values continues to bring us recognition from within the
community, and during the year, we were honoured with the “Distinguished Family
Friendly Award” presented by the Hong Kong Family Council. We also received the 2010
Human Resources Management Pioneer Company honour from the Institute of Human
Resources Management in Jilin City.
Effective Communications
Building trust and understanding, a comprehensive
programme of internal communication from regular
meetings and briefings to functions and events,
information presentations, departmental and
company-wide newsletters as well as an internal
corporate website, keep employees fully informed
of what is happening throughout the Group.
Providing official lines of communication, regular
meetings with staff unions and committees also
help to deal with labour and management issues.
Employee Development
Our employee development programmes offer a range of training, learning and
development activities, which not only enable our employees to do their jobs ably and
confidently, but also to create a pool of talented and professional leaders who we can
draw on for our future leadership needs. As such we seek to maximise the potential of
our people while at the same time creating a team of nimble and proficient individuals
who will rise to the demands of any and every requirement.
Training also plays an important role in the culture of our Group, ensuring that our
people not only understand our business objectives but also that they share our vision,
mission and goals. Recognising our achievements in this direction, we won the American
Society for Training and Development (ASTD)’s “BEST Award” for the corporate culture
and employee development programmes established in our China operations. ASTD is
one of the world’s most well-known associations dedicated to workplace learning and
the development of professionals.
Towngas Engineering Academy
Our Towngas Engineering Academy (TEA) is responsible for all our Technical Training,
Professional Qualification and Superior Quality Service Functions. It also provides
structured and professional learning for employees and contractors both in Hong Kong
and China, and conducts Continuous Professional Development seminars with industry
Social Performance Human Resources