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Sustainability Report 2011
Building on TLC, TLC+ was set up in 2008, focusing on leadership development backed
by the necessary skills, such as financial management, positive influencing skills, political
awareness, etc. to create a pool of talent to meet our rapidly expanding business needs.
The first group of 25 participants have now completed their 18-month programmes,
with more than 60% of them taking on broader roles and greater responsibilities
since then. Nineteen executives have also been chosen for the second round of this
programme which was launched in August 2011.
Executive Development Programme
We continue our collaboration with leading universities on the mainland, to provide
Executive Development Programmes for the leaders of our mainland businesses. A total
of 153 general managers and senior managers completed courses organised under this
programme with the Tsinghua, Nanjing and Dalian Polytechnic Universities, as well as
the Southwestern University of Finance and Economics, in 2011.
Graduate Trainee Scheme
This scheme is set to celebrate its 30th anniversary in 2012. Attesting to its success,
16 graduates joined us in the first intake in 1982. Thirty years later, nine of them
are still with us and all of them are now in senior management positions. In 2011,
10 new graduates were selected to join the programme, and in view of its rapidly
expanding needs, ECO launched its own scheme, to train around 18 graduates a year.
Commending us for our efforts in this direction, the programme received an award from
the Hong Kong General Chamber of Commerce during the year.
Superior Quality Service (SQS) Scheme
Our SQS programme was set up in
1992 to improve quality and drive
performance throughout our
operations. Still going strong
almost 20 years later, its focus
is to encourage staff to take the
initiative, solve problems and
play a greater leadership role in
their day-to-day activities.
Over the years, more than 3,963 SQS projects have been completed both
in Hong Kong and on the mainland, saving over HK$628 million in costs. In 2011, 693
employees in 95 teams in Hong Kong completed 71 projects saving HK$27.7 million,
while on the mainland, some 7,059 team members completed 563 projects with cost
savings of over RMB78.04 million.
Social Performance Human Resources