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Sustainability Report 2011
Environmental Performance In Partnership with our Stakeholders
Our Customers
A key objective of our sustainability
programme is to provide cleaner
choices as well as a green lifestyle
for our customers. Thus in addition
to our green production processes,
we also offer a comprehensive
range of modern, eco-friendly and
energy-efficient appliances that
improve the quality of life for users.
Highlighting their efficiencies, all gas
water heaters have received approval
from Hong Kong’s energy watchdog,
the government’s Electrical and
Mechanical Services Department, to
carry an energy efficiency label.
A highlight of 2011 was our Mia
Cucina kitchen series, which offers
total kitchen solutions tailored to meet
individual customer requirements in a cost-efficient and environmentally-friendly
manner. During the year, we sold more than 2,000 Mia Cucina units.
Our Towngas smartphone app supporting different operating systems, was launched
together with a low carbon action diary, which helps users to keep track of their low
carbon activities. The app thus enables our customers to lead a greener and more
environmentally friendly life.
“Towngas provides customers
with high levels of service
excellence through its one-stop-
shop services. These include high
quality kitchen design services,
innovative and eco-friendly gas
appliances and excellent after-
sales services. Furthermore,
Towngas also encourages
customers to work together to
protect the environment through
the collection and recycling of old
gas appliances.”
Lee Wai Ling
Famous beautician