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Sustainability Report 2011
During the year, we established our 100th city-gas business on the mainland,
sold our millionth Bauhinia appliance and we are seeing increasing
momentum in our clean energy activities as more and more of our new
energy and clean coal projects come on stream. Our methanol plant in Inner
Mongolia commenced production and is currently going through a pilot
production phase. Supporting these activities, we have also moved into the
coal resources and logistics business.
In the countdown to our 150th Anniversary celebrations, we launched our
“Wenxin” programme. “Wenxin”, which translates into “warmth and care”
in English, aims to show our appreciation to our employees while also
increasing their involvement and engagement in our Towngas family. In the
midst of these initiatives, we have not lost sight of our mission to maintain
our ongoing commitment to provide safe and reliable services that improve
the quality of life for our 15 million customers both in Hong Kong and
mainland China.
I would like to take this opportunity to thank every one of you who has
contributed to our sustainability programmes in the past year. Your efforts
have enabled us to not only win the “Hong Kong Awards for Environmental
Excellence – Gold Sectoral Award 2011 for Public Organisations and Utilities”
but also “The Enterprise with Outstanding Community Service in China”
among many, many others. I look forward to your ongoing support as we
create ever escalating new highs both in our business and as a responsible
corporate citizen.
Alfred W K Chan
Managing Director
Managing Director’s Message